Respect for Design - with Scott Zimmer - Part 2
On building respect for designers in an organization, with our guest Scott Zimmer.
In part 2 of this guest episode, Juli and Scott continued their hike on the Buda Hills, discussing hiring designers, giving them a seat at the table, and building a culture that respects design.
In part 2 of this guest episode, Juli and Scott continued their hike on the Buda Hills, discussing hiring designers, giving them a seat at the table, and building a culture that respects design.
The path we took:
- Treating designers as a partner, not a resource;
- The risks of hiring external design help;
- Explaining and selling the idea of iteration;
- Why the first impression is important, and how a bad experience with a designer can feed bad stereotypes;
- The dangers of the agency model, and a better alternative for dedicated persistent internal design teams;
- Pleasing versus challenging the client;
- Hiring for aptitude and interest, and filling the rest with mentorship;
- And finding upsides for AI, supercharging human connections.
Further reading:
- https://www.tmpt.me/
- https://medium.com/user-experience-design-1/this-is-why-i-dont-call-myself-a-service-designer-any-more-5dcf639bebe0
- https://www.amazon.com/Elements-User-Experience-User-Centered-Design-dp-0321683684/dp/0321683684/ref=dp_ob_title_bk
Grab your headphones, and come walk with us!
Ps. If you want to chime in, DM us, comment on our Instagram, or find us on Threads - we're @paths.puddles.products and would love your feedback!
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Creators and Guests
Host
Juli Mata
I work in product, and I come from (product-service-system) design. I focus on help linking product to business strategy these days.
Guest
Scott Zimmer
A Disney-bred creative and seasoned business leader, Scott has spent his career as an intrapreneur, establishing and growing businesses inside some of America’s most well-known companies.